100% fashion Staff with care

Business Analyst

New York City, NY 10010

Post Date: 07/13/2018 Job ID: 98252 Job Category: Business Analyst/Strategy

Title of Job: Business Analyst 

Company Description: Health & Wellness Brand

Location: New York City, New York

Hours: Full-Time

Responsibilities:

 Assist the team in all aspects of implementation and maintenance of all operational business systems  

Will work with in both the call center and the field support projects

Work with management team to define business parameters and initiatives.

Develop applications and processes based on technical specifications and development standards.

Take business requirements and turn them into high-level technical requirements

Development of training material and communication for the end-user

Build Business Cases, System Requirements, creating Return on Investment proposals and identifying areas of opportunity for efficiency in systems and processes

 

Requirements:

1-3 years of experience as a business analyst or performing similar functions

Strong writing skills are a must

Previous experience with Phone Systems ( Avaya or Seranova), Workforce Management, IVR, Point of Sale

Must be able to communicate highly complex information clearly for all audiences


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