100% fashion Staff with care

Boutique Manager

Costa Mesa, CA 92626

Posted: 09/06/2018 Job Category: Retail Job Number: 100657

Role: Boutique Manager

Location: Costa Mesa, CA

Company: Luxury Leather Goods Brand

Responsibilities

  • day-to-day management of the sales team and ensuring the highest level of customer service  
  • maximize every sale, minimize stock losses, and bring new clients to the business
  • open and close the boutique
  • coach, staff, schedule, merchandize, and complete inventory.
  • ensure policies and procedures are followed in order to achieve
  • Maximize sales and measure sales performance and conversion rates on a daily basis.
  • Provide and inspire outstanding service to our customers.
  • Assist in assigning and monitoring sales goals of Sales Associates
  • Responsible for clientele development
  • Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
  • Train, coach, develop, and manage sales associates in selling skills
  • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
  • Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.
  • Train the team on optimizing Capture Rate and After Sale do develop personal customer database

Requirements: 

  • 5 + years of retail experience required, preferably with at least 3 years of management, in a luxury product setting.
  • Sense of initiative and commercial creativity with luxury sensitivity
  • Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed
  • Ability to maintain presence on selling floor for long periods as needed.
  • Strong interpersonal, communication, organization and follow-through skills

Salary: DOE

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