100% fashion Staff with care

Blue Cherry Application Support Technician

New York, NY 10022

Posted: 08/27/2018 Job Category: Technology Job Number: 100140

Title: Blue Cherry Application Support Technician

Company: High end intimate apparel company

Location: North East NJ

Our client is currently seeking an Application Support specialist with 2 – 3 years of experience working with Blue Cherry and AWS.  

Responsibilities:

  • Day to day helpdesk and support
  • Document procedures and policies.
  • Ticket Routing and escalation.
  • Engage with different vendors to resolve issues.
  • Scope different technologies which can benefit the company in long run.
  • Basic scripting knowledge.
  • Troubleshoot ERP application issues.
  • Work with different team members on resolving issues and creating processes.
  • Willingness to learn and have positive attitude.

Requirements:

  • Must have Associate Degree in Computer Information Systems or other computer related field
  • Blue Cherry ERP.
  • Automated Warehouse System (AWS).
  • Solid understating of Active Directory/GPOs, password resets, unlocking user accounts etc.
  • Provide both onsite and remote support to users in timely fashion.
  • Provisioning mailboxes/User accounts in O365 portal.
  • Solid understanding/troubleshooting of level 1 Network and System issues.
  • Printer configurations: both thermal label and regular printers.
  • RF Scan Gun troubleshooting.
  • Managing PC inventory.
  • Imaging/Re-imaging of PCs.
  • Software deployment.
  • Windows patching of both desktop and laptops.
  • Completing tasks in given time frame.

 

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