100% fashion Staff with care

Assistant Store Manager

New York, NY 10014

Posted: 04/12/2019 Job Category: Retail Job Number: 109225

Title: Assistant Manager

Location: NYC

Company: Jewelry Brand

• Fully responsible for all store operations and administration when on a shift without the Boutique Manager

• Ensure that opportunities for improvement and/or any issues or concerns are communicated to the Boutique Manager regularly and in sufficient detail

• Trusted key holder responsible for opening/closing store

Leadership & People Management

• Responsible for the integration and training of new starters

• Responsible for on-going staff training, coaching and development

• Motivate team to drive sales to achieve store target

• Ensure staff comply to company policies, procedures and instructions at all times

• Develop and maintain relationship with head office

 

Customer Service

• Ensure the team deliver a consistent and exceptional standard of customer service

• Greet all clients with a friendly and welcoming demeanour

• Establish client’s needs, offer guidance and advice

• Maintain high level of customer service at all times

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