108 W. 39th Street New York, NY 10018
Title of Job: Account/Ecommerce Manager
Company Description: Merchandising company specializing in live theater
Location: New York, NY
-Serve as a liaison between client and internal teams, routing communication appropriately and maintaining high-level day-to-day service/support.
-Manage product development life cycle alongside purchasing team.
-Oversee all ecommerce merchandising, inventory and sales.
-Design new client merchandise sites in conjunction with agency creative and client account strategy.
-Process weekly ecommerce sales, inventory, and metrics reporting and distribute to all necessary parties.
-Monitor ecommerce inventory levels and notify purchasing/logistics teams of replenishment.
-Assist finance team with monthly ecommerce sales reconciliation in inventory ERP.
-Maintain site catalog, including photos, pricing, launch/discontinue dates, categories, etc.
-Shoot and edit new product photos.
-Facilitate updates to mobile app integrations with third-party development agency.
-Partner with internal teams to develop digital marketing initiatives and coordinate execution with external agencies on social outreach, marketing, and promotions.
-Serve as point of contact for customer service team to answer questions and field feedback to internal teams.
-1-2 years of experience in account management, and/or ecommerce at an agency or client-side marketing role.
-2 or 4-year college degree, or equivalent work experience.
-Excellent verbal and written skills.
-An organized team player, with a positive attitude and collaborative mindset.
-Creative individual with basic design knowledge, including the use of Adobe Creative Cloud (Photoshop, InDesign).
-A tech savant, who can interpret technical language into English (light HTML skills are a plus).
-Data lover that can turn metrics into strategy (knowledge of Google Analytics is a plus).
-Proficiency in Microsoft Office and GSuite Apps (Docs, Sheets, Drive) is required.
-Experience with Magento Commerce is preferred.
-Photography skills are a plus.