100% fashion Staff with care

Account Coordinator

Greenwich, Connecticut 06830

Post Date: 10/26/2017 Job ID: 87566 Job Category: Account Executive, Sales, Sales Assistant

Company:   Well known, reputable accessories company

Title:   Account Coordinator

Location:  Greenwich, CT

Essential Duties/Responsibilities: include the following. Other duties may be assigned. 

  • Run daily on-order reports
  • Research open orders for issue resolution
  • Answer product/order inquiries
  • Enter orders after confirmation with account executives and production
  • Responsible for accuracy of order (color, material, price and shipping date) and on time delivery to customer
  • Work with management and account executives on pricing approvals
  • Partner with credit department for new account approvals and to arrange payment with customers
  • Setup, maintain, update and manage licensing linesheets and submit to licensing teams for approval
  • Manage and maintain EDI
    • Work with EDI/IT teams to resolve any transmission issues
  • Receive, analyze and address any customer complaints and work to resolve
  • Work with production, logistics and management on meeting monthly forecast goals
  • Review monthly on order with production to ensure on time deliveries.
  • Miscellaneous/Administrative

 

Qualifications:

  • Associate’s or Bachelor’s Degree 
  • 1-2 years of work experience in comparable retail or fashion preferred
  • Excellent verbal and written communication skills
  • Basic knowledge of Microsoft Office (Excel, Outlook, and PowerPoint)
  • Working knowledge of ABS (Apparel Business System) a plus
  • Must have the ability to interact with sales, production, logistics and credit teams while remaining flexible, proactive, and efficient and be customer service driven. Professionalism and attention to detail required.

 


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