100% fashion Staff with care

Assistant Manager

Santa Monica, California

Post Date: 06/08/2017 Job ID: 83142 Job Category: Retail

Title of Job: Assistant Manager

Company Description: High End Contemporary Apparel Brand

Location: Santa Monica, CA

 

Responsibilities:

SALES GENERATION

-Meet personal sales goal and motivate sales staff to meet their goals as well

-Build clientele of repeat business through creative outreach and networking

-Provide excellent customer experience from greeting to cash wrap

-Suggestive selling to clients through personalize styling and appointments

-Assist staff in developing personal selling techniques and provide in-the-moment coaching to elevate customer experience

BRAND AMBASSADOR

-Maintain excellent product knowledge of all collection in store and visual standards on the floor

-Act as brand champion both inside and outside of retail door

-Problem solve any escalated customer issues and complaints

-Assist in recruiting, hiring and on-boarding new talent  to perpetuate brand message and ideals

OPERATIONS

-Assist in business reporting including but not limited to: daily recaps, sales tracking, merchandising reports, and inventory reports

-Abide by Corporate P&P at all times and lead by example on the floor

-Assist in processing shipment as needed, stock room organization, inventory and back-of-house duties

-Maintain cash wrap duties including but not limited to: bank deposits, petty cash, register counts

-Partner with the Store Manager to set schedules, manage payroll and act as liaison to corporate overseas

Requirements:

2+ years of Management experience in a clienteling environment

Ability to drive sales, motivate a staff and lead a team

Excellent customer service and knowledge of LA community

Salary: $42,000 - $52,000 base + store commission


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