100% fashion Staff with care

General Manager

Los Angeles, California

Post Date: 06/20/2017 Job ID: 83518 Job Category: Retail

Title: General Manager
Where: Luxury Ice Cream Retailer
Location: Westfield Mall, Century City

Responsibilities:

  • Work alongside your team to execute flawless customer service
  • Manage store operations
  • Drive financial success
  • Build and lead great teams
  • Create an authentic brand experience 
  • Recruit and develop strong teams by ensuring the team is knowledgeable about all products, quality standards and operating procedures
  • Create and execute plans for sales growth, profitability, staffing, and team development
  • Lead by example by consistently following all Brand operational, performance, attendance, and customer service standards and procedures
  • Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve team performance
  • Manages the scheduling of employee shifts and daily sales plans

Requirements

  • High School Diploma required, Bachelor's Degree preferred
  • Food handling and food safety experience including food hygiene and health & safety certificates where required by local legislation
  • 4+ year’s prior professional experience in retail/ restaurant environment including experience in leading people
  • Strong communication, interpersonal, organizational and problem solving skills
  • Strong leadership skills and the ability to coach and mentor team with professional maturity
  • Ability to effectively plan and organize tasks in a high volume environment
  • Must be able to lift and carry up to 50lbs
  • Must be able to work standing for up to 8 hours per day
  • Must be available to work day, nights, weekends, and holiday hours

If interested, email your resume to JJohnigarn@JBCStyle.com!


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