100% fashion Staff with care

Dispatch Manager

New York, New York

Post Date: 06/23/2017 Job ID: 83638 Job Category: Customer Service

Title of Job:  Dispatch Manager

Company Description: High-End, International Women's brand 

Location: NYC

Responsibilities:

  • Achieve quick and accurate processing of all online orders
  • Ensure all allocated online orders are presented to the highest standard
  • Ensure 100% accuracy in dispatch of allocated online orders
  • Support Retail Store Managers to achieve 100% accuracy and perfect presentation of orders dispatched from store
  • Understand shortcomings of the order fulfillment process and propose changes
  • Continuously improving the efficiency of the returns process
  • Promote and uphold the non-negotiable standards of the OH&S policy and act at all times

Requirements:

  • Experience with Magento and Apparel21 LIVE
  • High attention to detail
  • Ability to multi task under pressure and to a time frame
  • Ability to manage and delegate tasks to a team


Salary: Dependent on experience. 


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