100% fashion Staff with care

Customer Service Representative

New York, New York

Post Date: 11/22/2017 Job ID: 88616 Job Category: Customer Service

Title: Customer Service Representative 

Company:  Ecommerce Company 

Responsibilities: 

  • Resolve customer issues; live chat, phone, or via email 
  • Provide product knowledge, updated customers' accounts come up with solutions to solve customers' issues
  • Follow up/Reach out to Customers to ensure the upmost customer satisfaction 
  • Process returns & exchanges 

Requirements: 

  • Experience in a Customer Service Role (minimum 6 months in a role) 
  • Excellent verbal and written communication 
  • Team Player 

 


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