100% fashion Staff with care

Customer Service Representative

New York, New York 10018

Post Date: 11/20/2017 Job ID: 88503 Job Category: PIPELINE JOB

Title:Customer Service Representative


  1. Resolve customer complaints via phone, email, mail, or live chat.
  2. Provide timely and accurate information regarding inquiries and suggest solutions regarding any issues
  3. Process exchanges/returns.
  4. Work with customer service manager to ensure proper customer service is being delivered.
  5. Works closely with the styling team to resolve any styling complaints.


2+ years Customer Service Experience 

Computer experience, ie with a CRM

Customer focus with strong communication skills

Problem Solving/Analysis

Time Management

Team Player

Salary: DOE

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