Customer Service Representative
New York, New York
Freelance Customer Service Representative
Must have beauty background, great communication skills and big on product knowledge
CUSTOMER SERVICE REPRESENTATIVE
Delivering customer service satisfaction is about providing timely, accurate, and helpful responses with a simple, honest, passionate approach.
Seeking a Part Time CSR with the following attributes:
• Courteous, generous, and exhibits substantial product knowledge when assisting customers via phone and/ or email
• Works well with others
• Maintains a calm disposition, especially during peak promotional times
• Possesses the ability to up sell during promotional offers and cross sell in lieu of stock discrepancies
• Provides exceptional service that is engaging, informative, and exceeds customer expectations
• Empathetic yet firm while adhering to return policies and procedures.