100% fashion Staff with care

Customer Service Representative

New York, New York

Post Date: 10/09/2017 Job ID: 86874 Job Category: PIPELINE JOB

Freelance Customer Service Representative

Part-Time

Start 10/12/17

Must have beauty background, great communication skills and big on product knowledge

CUSTOMER SERVICE REPRESENTATIVE

Job Description

Delivering customer service satisfaction is about providing timely, accurate, and helpful responses with a simple, honest, passionate approach. 

Seeking a Part Time CSR with the following attributes:

•             Courteous, generous, and exhibits substantial product knowledge when assisting customers via phone and/ or email

•             Works well with others

•             Maintains a calm disposition, especially during peak promotional times

•             Possesses the ability to up sell during promotional offers and cross sell in lieu of stock discrepancies

•             Provides exceptional service that is engaging, informative, and exceeds customer expectations

•             Empathetic yet firm while adhering to return policies and procedures.


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