100% fashion Staff with care

Concierge/Customer Service Associate

New York, New York

Post Date: 10/24/2017 Job ID: 87492 Job Category: Customer Service

Title: Concierge/Customer Service Associate

Company: E-Commerce Startup

Responsibilities:

  • Main point of contact for customers- taking calls, online chat, and email responses
  • Maintain and build customer relationships
  •  Resolve any customer issues
  • Assist in outreach to customers
  • Evaluate merchandise
  • Communicate cross functionally with other teams in company

Requirements:

  • Detailed Oriented and Organized
  • Knowledge of luxury brands and items
  • Entrepreneurial sense and able to keep up in fast paced environment
  • Able to meet deadlines
  • Excellent written and verbal communication

Salary: DOE


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