West Hollywood West Hollywood, California 90069
Title of Job: Assistant Store Manager
Company Description: Urban Streetwear Brand - New Store Opening
Location: Los Angeles, CA
Responsibilities include assisting the Store Manager in store operations, hiring, and developing the staff, merchandising, and customer service. The Assistant Store Manager MUST be entrepreneurial with a shopkeeper mentality!
- Assist in overseeing store build out, store opening and ensure team is staffed and trained prior to opening
- Achieve and exceed productivity and sales plan expectations
- Manage profitability via controllable expenses such as payroll, supplies and shrinkage
- Meet inventory accuracy
- Set an example of exceptional customer service by leading sales efforts on the selling floor
- Teach and monitor each associate to do client development and improve their personal sales
- Assist recruit, train, motivate and retain quality sales associates
- Set goals and manage expectations alongside of the SM by clearly communicating to the staff the metrics by which success is measured in each area of the business
- Maintain a high level of visual merchandising and housekeeping standards
- Perform daily paperwork reconciliation and other operational tasks as needed
- Supervises store personnel and enforces company policies while adhering to proper procedure regarding disciplinary action
- Help identify opportunities in the marketplace to partner with local charities, organizations or brands to establish brand identity in the LA market. Brainstorm and execute events quarterly.
2+ years in a Store Manager role in a service-centric environment
Experience in urban streetwear and/or footwear a HUGE plus!
Competency in written, verbal, and communicative skills
Experience in a fast, complex environment
Retail management experience and experience networking in the community
Salary: $65k - $80k + bonus